# Plans and billing

Free is the whole product and stays free. Pro and Premium add room and extras, paid monthly by card through Stripe, and you can cancel any time.

## Plans

- Free: Free forever
- Pro: Monthly
- Premium: Monthly, with priority support

In the dashboard: Billing

## Set it up

1. Open Billing and choose Pro or Premium.
2. Pay by card. New features switch on when the payment goes through.

## Every option

| Option | What it does | Default | Plans |
| --- | --- | --- | --- |
| Manage billing | Stripe’s page for your card, invoices and cancelling. | — | Pro and Premium |
| Cancel or downgrade | You keep the plan until the period ends, then move to Free. | — | Pro and Premium |

Each option has its own anchor, such as https://thetap.shop/docs/feature/billing#manage-billing.

## What customers see

Nothing.

## Limits and downgrades

Over-limit posts and products are hidden and restorable for 30 days, and extra team pages stay live for 30 days. Tags and loyalty cards keep working on Free.

## Questions

- [Is The Tap Shop free?](https://thetap.shop/docs/is-it-free.md): Yes. The free plan is the whole product: your page, unlimited links, the contact card, QR code, analytics, loyalty cards for 30 customers, 3 team pages, a shop with 3 products and 12 templates. Paid plans add room and extras.
- [What do Pro and Premium add?](https://thetap.shop/docs/compare-plans.md): Pro adds every template and design control, video posts, 7 team pages, a bigger shop, all 4 games, per-tag analytics and a verified badge. Premium adds 10+ team pages, the largest shop, detailed analytics with 90 days of history, seasonal and custom themes, and priority support.
- [How do I upgrade?](https://thetap.shop/docs/upgrade-your-plan.md): Open Billing in your dashboard, or the pricing page, and choose Pro or Premium. You pay by card through Stripe, monthly, and the new features switch on as soon as the payment goes through.
- [How do I change my card or get invoices?](https://thetap.shop/docs/manage-billing.md): Open Billing and press Manage billing. It opens Stripe’s secure billing page, where you can change your card, download invoices and cancel.
- [What happens if I cancel or downgrade?](https://thetap.shop/docs/cancel-or-downgrade.md): You keep your plan until the end of the period you paid for, then move to Free. Nothing is deleted straight away: whatever is over the free limits is hidden and restorable for 30 days, and extra team pages stay live for 30 days.

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Source: https://thetap.shop/docs/feature/billing
Updated: 2026-10-24