I forgot my password. What do I do?
On the sign-in page, press Forgot password? and enter your email. We send you a one-time link that signs you straight in, and you can set a new password from there.
No email arriving? Check your spam folder, and make sure it is the address you signed up with. If you signed up with Google, use Continue with Google instead.
Last updated 7 October 2026
More in Account, privacy and safety
- How do I sign up or sign in?
- Is there a The Tap Shop app?
- Can I have more than one page on one account?
- Can I use my own domain?
- Do you use cookies or show a cookie banner?
- How do I delete my account and data?
- How do I report a page or impersonation?
- How do I contact support?
Not answered? Email hello@thetap.shop.