I lost a tag. What should I do?
Press Report lost beside it in My Kit → Tags. A lost tag does nothing when tapped, so whoever finds it can’t use it. Your other tags keep working.
If it turns up again, press I’ve found it and it works as before.
Last updated 7 October 2026
More in NFC tags and My Kit
- What NFC tags do you sell?
- How do I order a tag?
- How do I activate my tag?
- Can I change where my tag points?
- Can I see which tag was tapped?
- Do my tags stop working if I cancel?
- Why doesn’t my phone react when I tap?
Not answered? Email hello@thetap.shop.