How do I use my reward?
Tap the shop’s tag or open your card, tick the rewards you want, and press Use in front of staff. They go grey once used. You can also open a reward saved in your wallet and use it from there.
Press it only at the till: a used reward can’t be brought back. Rewards have an expiry date set by the shop, shown on the voucher.
Last updated 7 October 2026
More in For customers and visitors
- I tapped a tag. What happened?
- How do I save a business to my contacts?
- How do I add a card to Apple or Google Wallet?
- How do I collect loyalty stamps?
- What does the QR code on my loyalty card do?
- Why didn’t I get a stamp?
- What does The Tap Shop record about me?
- Why am I seeing a “sending you on” page?
Not answered? Email hello@thetap.shop.