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How do I pair a staff phone?

In Team, press Pair their phone under a team member, or Add a shared phone for a till iPad nobody owns. A QR code appears for 5 minutes and works once: scan it with the phone, or type the 6-digit code under it at thetap.shop/staff. That phone can then show your page, scan cards and give stamps, and nothing else. Free includes 1 phone, Pro 5 and Premium 10.

Name each phone, such as “Counter iPad”, so you know which is which. Each row shows when it was last used.

When someone leaves, press Remove beside their phone. It is locked out at once. A team member who signs in with their own login can give stamps too, without a paired phone.

On Pro and Premium, Stamps by staff shows how many stamps each person and phone gave. It counts stamps per phone, never per customer. See scanning a customer’s card.

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Updated 24 October 2026 · Not answered? Email hello@thetap.shopRead as text