Help and docs
How every part of The Tap Shop works, for shop owners, their staff and their customers.
Features
Links and reviewsEvery button and icon on your page: your Google review link, booking, ordering, menu, socials, phone and WhatsApp.Free: Unlimited linksProfile, hours and contact cardYour business name, a line about what you do, your contact details, address and opening hours.Free: IncludedDesignHow your page looks: a template, your logo, background, buttons, font and the order of everything.Free: 12 templates, colour and gradient backgrounds, white buttons, page layoutMenuYour menu on your page: sections and items with prices, options, photos, dietary tags and the 14 UK allergens, or the PDF you already have.Free: IncludedWi‑FiYour Wi‑Fi network and password on your page, with a copy button and a QR code a second phone can scan to join.Free: IncludedPosts and videosPhotos with optional writing, shown as a strip on your page: today’s special, the new cut, the kitchen at 8am.Free: 6 postsMusic releaseOne release on your page with its cover and a button for every service it is on.Free: One releaseMini gamesGames customers play on their phone while they wait: Sudoku, Cross and nuts, Memory match, 2048.Free: 1 gameShopA Shop tab on your page with products you link to: your own online store, gift vouchers, merch.Free: 3 productsSelling digital productsSelling files, guides and presets from your shop is being prepared for Pro and Premium.Free: Not includedSharing, QR code and posterYour page link, a QR code in your brand colour and a poster laid out to print for your counter or window.Free: IncludedAnalyticsHow many people open your page, which buttons they tap, how many save your contact, and where they came from.Free: Views, taps, saves, sources, countries, devices, total tag taps; 7 or 30 daysWallet contact cardAn Add to Wallet button that saves your business card to Apple or Google Wallet, with your name, logo and a link back to your page.Free: IncludedLoyalty cardsA stamp card your customers keep in Apple or Google Wallet.Free: 30 customers holding a cardLoyalty tiersRegulars climb tiers you name, such as Bronze, Silver and Gold, by the rewards they have earned.Free: Not includedStaff app and phonesA web app at thetap.shop/staff with three screens: Shop, Scan and My QR.Free: 1 staff phoneTeam pagesA page for each person who works with you at thetap.shop/your-name/their-name, in your look.Free: 3 team pagesTagsThings customers tap with their phone to open your page, leave a review or collect a stamp: Review stand £29 (2 for £49), Loyalty tap £39, Business card £9, Keychain £6.Free: Every plan; per-tag analytics on Pro and PremiumPlans and billingFree is the whole product and stays free.Free: Free foreverAccount and privacySigning in, your password, cookies, deleting your data and reporting a page.Free: Included
Asked most
New guides
What it fixes at your counter
- Paper stamp cards get lost, forgotten or left at home.A loyalty card in their phone’s wallet, stamped at your till.
- Staff need your password to give a stamp.Pair their phone with one scan. It stamps and does nothing else.
- Happy customers leave without writing a review.Put your Google review button first on your page, one scan from the counter.
- Your hours and links are out of date somewhere.One page for all of it. Change it once and every QR code follows.
- Customers lose your number.One tap saves you to their contacts or their wallet.
- “Does this have nuts in it?”A menu with the 14 UK allergens that customers can filter.
- “What’s the Wi‑Fi?”The password on your page, with a copy button and a QR code.
- You can’t tell what’s working.Visits, taps and contact saves, counted without cookies.
Still stuck?
Email hello@thetap.shop. A real person reads it.