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Loyalty tiers
Regulars climb tiers you name, such as Bronze, Silver and Gold, by the rewards they have earned. Each tier can need fewer stamps, carry a perk and change the card’s colour.
Plans
Free
Not included
Pro
Not included
Premium
Up to 5 tiers
In your dashboard: Loyalty cards → Tiers (at the bottom)Open your dashboard
Set it up
- Scroll to Tiers at the bottom of Loyalty cards.
- Rename the starting tiers or add your own.
- Open a tier to set its stamps, perk and colour, then save.
Every option
| Option | What it does | Default | Plans |
|---|---|---|---|
| Name | Shown on the card, the card page and the staff screen after a scan. | New, Bronze, Silver, Gold | Premium |
| After N rewards | Rewards earned to reach the tier. The first tier is always 0. | 0, 1, 3, 6 | Premium |
| Stamps for a reward | Fewer stamps for this tier, never below 3 or above your usual number. | Your usual number | Premium |
| Perk | One line staff honour at the till, such as “Free size upgrade”. | None | Premium |
| Card colour | The card’s colour in their wallet at this tier. | Your card colour | Premium |
What customers see
Their tier on their card and a wallet notification when they move up. A tier never drops.
Limits and downgrades
If Premium lapses, cards show as plain cards until it is back.
Questions
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