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Messages and the nearby alert

Send a short message that lands on your customers’ lock screens, and on Premium have your card pop up when they are near the shop. Both reach everyone with your loyalty card in their wallet, with no app.

Plans

Free

Not included

Beginner

Not included

Pro

2 messages a week

Premium

1 message a day and the nearby alert

In your dashboard: Loyalty → Messages, and Loyalty → NearbyOpen your dashboard

Set it up

  1. Open Loyalty → Messages, write your message and pick a day and time.
  2. On Premium, open Loyalty → Nearby, set where the shop is and switch it on.

Every option

OptionWhat it doesDefaultPlans
MessageUp to 120 characters, shown as a notification and kept on the back of the card.—Pro and Premium
Usual timeWhen messages go out, in your shop’s time zone.8:00Pro and Premium
Shop locationSet with your phone’s location in the shop, or by looking up the address.Not setPremium
WhenAny time, or only between the hours you choose.Any timePremium
Lock-screen lineWhat the card says when it pops up. iPhone only; Google writes its own.From your cardPremium

What customers see

A notification on their lock screen, and their card appearing when they are near. Their location never reaches us.

Limits and downgrades

Only customers with your loyalty card in their wallet get them.

Questions

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Updated 24 October 2026Read as text