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How do I use my reward?

Tap the shop’s tag or open your card, tick the rewards you want, and press Use in front of staff. They go grey once used. You can also open a reward saved in your wallet and use it from there.

Press it only at the till: a used reward can’t be brought back. Rewards have an expiry date set by the shop, shown on the voucher.

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Updated 24 October 2026 · Not answered? Email hello@thetap.shopRead as text