What do the loyalty card settings do?
Stamps needed sets how many stamps fill a card (3 to 20). Time between stamps (2 minutes to 1 day) stops repeat taps. Delete unused cards after sets how long a card can go without a stamp. Rewards expire after sets how long a reward lasts. Most rewards a customer can hold (1 to 5) caps how many unused rewards one customer can bank.
Changing a setting never takes away something already earned: a reward keeps the expiry date it was issued with.
Keep the time between stamps at an hour or more for real customers. 2 minutes is for trying the card yourself, because at that setting anyone with the tag’s link could collect stamps quickly.
Last updated 7 October 2026
More in Wallet passes and loyalty cards
- What is the Add to Wallet button?
- How do loyalty cards work?
- How do I turn on loyalty cards?
- How many customers can have my loyalty card?
- How do loyalty rewards work?
- Can staff add a stamp by scanning a customer’s card?
- Can customers get my loyalty card without tapping?
- What happens to loyalty cards if my plan changes?
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