How do I turn on loyalty cards?
Loyalty cards need a Loyalty tap, the NFC tag customers tap to collect stamps. Order one from My Kit → Loyalty cards → Order now. Once it has been set up for your page, the same screen shows Turn on.
After switching on, set how many stamps fill a card (3 to 20), how long between stamps, and how long rewards last. See loyalty card settings.
Then design the card customers see in their wallet. The preview shows your changes as you make them.
Last updated 7 October 2026
More in Wallet passes and loyalty cards
- What is the Add to Wallet button?
- How do loyalty cards work?
- What do the loyalty card settings do?
- How many customers can have my loyalty card?
- How do loyalty rewards work?
- Can staff add a stamp by scanning a customer’s card?
- Can customers get my loyalty card without tapping?
- What happens to loyalty cards if my plan changes?
Not answered? Email hello@thetap.shop.